on place settings with our
Club Referral Plan
Get Peace of mind with our
Breakage Replacement Plan
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Terms and Conditions of Heritage House Tableware:
Residents of California pay state and local taxes of 8.5 percent.
Your order, OF ANY AMOUNT will be shipped within 3-5 business days by us or the manufacture via UPS Ground. Please contact us for shipping costs to Alaska, Hawaii, and All international Destinations.
Due to a high volume of customers at our San Francisco store, some items might be temporarily out of stock at the time of purchase. We will notify you immediately with an estimated shipping date and options, if this occurs.
How soon must I return my order?
Within 10 days following receipt of your order, you may return it for any reason if the product(s) are returned in the original carton(s) and packaging with full contents in unused condition.
What do I do?
Heritage House Tableware is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to firstname.lastname@example.org with 'unsubscribe' as the subject line.
Heritage House Tableware does not sell, trade or rent your personal information to others.
Payment we accept:
Paypal, Visa, MasterCard , American Express, Discover credit cards, and Checks. All payments are processed securely using Secure Socket Layer (SSL) encryption technology.
1/2 PRICE BREAKAGE REPLACEMENT POLICY
Heritage House hereby certifies that any piece or pieces, originally purchased* at Heritage House and still in current production by the manufacturer, subsequently broken, stolen, or destroyed by fire will be replaced at one-half of the manufacturer's current suggested retail price when the broken pieces are returned to Heritage House. The return must include:
1) The foot of each broken crystal stem
* Copy of your invoice, or packing slip from Heritage House Inc. or the order confirmation email from our internet site or from eBay/paypal.
Payment for the amount together with shipping & handling charges and any necessary sales tax. The exact amount to be determined by emailing or calling the Heritage House customer service department at (800) 776-6873 and arranging details.
THE HERITAGE HOUSE CLUB PLAN
EARN PLACE SETTINGS AT UP TO 50% OFF
Copyright © 2013Heritage House Tableware . All Rights Reserved.
2190 Palou Ave. SAN FRANCISCO, CA 94124
For Testing only: Store Policy | policy